Concierge Officer
Being the Concierge Officer, otherwise known as the ‘front of house’, is an important role we take seriously. Accordingly, ASO Australia will ensure that all its officers are carefully selected to suit the specific needs of each site. It is imperative that you have a team of professional concierge officers that will cater for your tenants and be able to handle any situation.
All concierge officers are trained in the following duties:
- Access control
- Risk management
- Emergency situations
- Conflict resolution
- Opening and lockdown of premises
- Monitoring of the site (entry and exit points for example)
- Incident responses
- Reporting to management
- Isolations and de-isolations of fire alarm
- CCTV Monitoring
- Security patrols
- First Aid level 2
- Administration duties
ASO Australia will identify risk areas and the appropriate solutions to target all problems onsite. Get in touch with us today to learn more.
Streamline Operational Practices with a Concierge Officer
ASO Australia is keen to recognise the strengths of any current system of work and implement any changes to further enhance running procedures. There are a number of reports that can be put in place, like incident reports, patrol checks, maintenance reports, vehicle recording, delivery company log books, identification checks and the like if these systems are not already in place. ASO Australia is a very capable and professional security business ensuring that the right security and safety procedures are put in place onsite and maintained. With our certified concierge officers and Security Risk Advisors, we can ensure that your site will remain at a compliant standard.
We can act as your chief warden and work alongside your designated fire control company to run evacuation drills and ensure that the building is compliant.
Comprehensive Concierge Officer Duties that Benefit You
As part of our standard concierge officer duties, we perform site patrols during the day to pick up on any maintenance and/or safety issues that will affect the building or tenants. Unlike most other companies, we can also provide you with a nightly patrol, after hours tenant escorts to motor vehicles, and alarm responses, using our own patrol cars to cater for your site security needs out of hours at very competitive rates. We are here to protect you, your tenants and your assets 24/7.
We may not be a huge organisation, but we care for our clients and ensure that our high level of service caters to our client’s individual needs. You can feel safe and secure with an ASO Australia concierge officer looking after your building. We are here for you and for all of your security needs during and after business hours.
ASO Australia looks forward to working with you to deliver a high level of security and customer service at your site. Contact us today to get the ball rolling.